At Prime Attires, customer satisfaction is important to us. Please read our exchange and return policy below.
Exchange Policy
We offer free exchanges only in the following cases:
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You receive the wrong size due to our error.
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You receive a defective or damaged item caused by our mistake.
In these situations, your item will be exchanged at no additional cost.
Return Policy
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We do not offer returns or refunds.
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Exchanges are accepted only for issues caused by Prime Attires.
Exchange Conditions
To qualify for an exchange:
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The exchange request must be made within 3 days of receiving your order.
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The product must be unused, unwashed, and returned with its original tags and packaging.
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Items showing signs of use or damage after delivery are not eligible for exchange.
Exchange Process
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Contact our customer support team with your order number and clear photos of the issue.
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Our team will review your request.
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If your request is approved, we will provide instructions for the exchange process.
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Once we receive and verify the returned item, your replacement item will be dispatched as soon as possible.